PRIVACY POLICY

Privacy Policy Overview

This privacy policy outlines how B&D Realty Pty Ltd trading as BD Realty (“we”, “us”, “our”) collects, uses, holds and discloses personal information about the people we deal with (“User”, “you”, “your”): visitors to the bdrealty.com.au website (“Site”), people who come to our open homes and inspections, and our clients and customers. Our commitment is to protect your privacy in alignment with the Australian Privacy Principles (APPs) contained in the Privacy Act 1988 and any other applicable laws.

Collection of Personal Information

We collect personal information in various ways, including, but not limited to, when you visit our site, register on the site, fill out a form, and in connection with other activities, services, features, or resources we make available on our Site. Users may be asked for, as appropriate, name, email address, mailing address, phone number. However, users can visit our Site anonymously. We collect personal information from Users only if they voluntarily submit such information to us. Users can always refuse to supply personal information, with the caveat that it may prevent them from engaging in certain Site-related activities.

Information which you may provide to us could include, but is not limited to:

→ Your name
→ Your contact information (including, without limitation, address and email address)
→ Your IP address
→ Other personal information

Open Homes and Inspections

When you come to one of our open homes or inspections, we ask you to check in, with one of our agents or, where we offer it, on your own phone. We may collect:

→ Your name, mobile number and email address
→ The name, mobile number and email address of anyone with you, such as your partner
→ Your vehicle registration
→ Whether you need to sell before you buy, and whether your finance is ready
→ Your feedback on the property, including what you think it is worth, and your budget
→ Notes our agents make when they follow up with you, including how interested you are in the property

We use these details to:

→ Keep a record of who has been through the property, for the seller’s security
→ Follow up with you about the property
→ Tell you about other properties that may suit you
→ Report to the seller on how their open homes are going

What we tell the seller: we may pass your feedback on the property, and our notes about your interest in it, to the seller with your first name (and your partner’s). We never pass on your surname, phone number or email address from your check-in.

You can choose not to give us some of these details, but we ask everyone who enters a property to check in. If you give us your mobile number or email address, we may contact you about the property and others like it. You can ask us to stop at any time.

We keep check-in records with the property’s sale records for as long as we need them, then delete or de-identify them.

Use of Collected Information

BD Realty may collect and use Users’ personal information for the following purposes:

→ To improve customer service: Information you provide helps us respond to your customer service requests and support needs more efficiently.
→ To personalize user experience: We may use information in the aggregate to understand how our Users as a group use the services and resources provided on our Site.
→ To improve our Site: We may use feedback you provide to improve our products and services.
→ To send periodic emails: We may use the email address to respond to inquiries, questions, and/or other requests.
→ We might need to share the personal info you give us to help run our services.
→ Now and then, we might email you about what we offer, but we won’t let other companies use your info to contact you unless you say it’s okay or our privacy rules allow it.
→ Sometimes, we share your info with trusted partners (like Mailchimp or Active Pipe) to help us communicate with you better. We suggest you check out their privacy policies too.
→ If the law in Australia says we must, or if we need to for a legal reason, we might have to disclose your personal info.
→ If we think something shady like fraud or harassment is going on, we might look into it using your info.
→ If our business gets sold, merges, or changes hands in a big way, your info might be part of that deal.
→ If we’re working with a company that’s part of our group and they have similar privacy practices, we might share your info with them.
→ Lastly, we can use info that doesn’t directly point to you (like statistics) for pretty much any legal purpose, and we might share this with others, but it won’t be used to identify you specifically.

Protection of Your Information

We adopt appropriate data collection, storage, and processing practices and security measures to protect against unauthorized access, alteration, disclosure, or destruction of your personal information, username, password, transaction information, and data stored on our Site.

Sharing Personal Information

We do not sell, trade, or rent Users’ personal identification information to others. We may share generic aggregated demographic information not linked to any personal identification information regarding visitors and users with our business partners, trusted affiliates, and advertisers for the purposes outlined above.

Seeing and Correcting Your Information

You can ask to see the personal information we hold about you, or ask us to correct it, by emailing hello@bdrealty.com.au or calling 0482 093 762. We will respond within 30 days.

Complaints

If you think we have mishandled your personal information, please contact us first at hello@bdrealty.com.au. We will look into it and respond within 30 days. If you are not happy with our response, you can complain to the Office of the Australian Information Commissioner at oaic.gov.au or on 1300 363 992.

Information Held Overseas

Some of the services we use to store and process information, such as cloud software, email and messaging services, may hold it outside Australia, including in the United States.

Children

Our services are not aimed at children, and we do not knowingly collect personal information from children.

Changes to This Privacy Policy

BD Realty has the discretion to update this privacy policy at any time. When we do, we will revise the updated date at the bottom of this page. We encourage Users to frequently check this page for any changes to stay informed about how we are helping to protect the personal information we collect. This Privacy Policy was last updated on the 17th of October 2026.

Your Acceptance of These Terms

By using this Site, or checking in at one of our open homes or inspections, you acknowledge this policy.

Contact Us About Privacy

For questions about this policy or your personal information: hello@bdrealty.com.au, 0482 093 762, or Shop 3 / 31-35 Golden Wattle Drive, Narangba QLD 4504.